ckk 44 Privacy Policy

The ckk 44 platform places the highest importance on user privacy. This Privacy Policy applies to ckk 44's website, mobile application, and all related services. When you register, log in, or use any service on ckk 44, you are considered to have accepted the terms of this policy.

The purpose of this policy is to clearly inform you about what types of information we collect, why we collect it, and how it is managed. The Terms and Conditions page contains detailed information about the overall service agreement, which works alongside this policy.

This policy has been prepared with Bangladeshi citizens in mind and is consistent with data protection principles applicable in Bangladesh.

ckk 44 may collect and process the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Permanent and current address
• Mobile number and email address

2.2 Financial Information

• Account details required for bKash, Nagad, Rocket, Upay, and bank transfers
• Deposit and withdrawal history
• Transaction records and dates

2.3 Usage Information

• Game history, bet amounts, and bet types
• Time spent active on the platform and activity logs
• Preferred game categories and betting habits

2.4 Technical Information

• IP address and device type
• Browser version and operating system
• Login times, session duration, and page visit logs

ckk 44 collects information in several ways:

3.1 Direct Collection

You provide your information directly when filling out registration forms, submitting identity verification documents, or contacting the customer service team.

3.2 Automatic Collection

When you use the ckk 44 platform, technical information is automatically collected through cookies, web beacons, and similar technologies. This process helps improve the user experience.

3.3 Through Third Parties

We may also receive limited information from identity verification services, payment processors, and fraud detection agencies. Such information is always received for security and legal compliance purposes.

Collected information is used for the following purposes:

• Account Management: To complete registration, login, and account verification processes.
• Payment Processing: To securely complete deposit and withdrawal transactions.
• Service Improvement: To analyse user experience and improve platform performance.
• Security: To detect and prevent fraud, money laundering, and other unlawful activities.
• Customer Support: To resolve your questions and complaints promptly.
• Legal Compliance: To retain information required to comply with applicable laws and regulations.
• Bonus and Promotion Management: To correctly apply weekly rewards, festival bonuses, and other offers.
• VIP Programme: To determine VIP tiers based on user activity and provide weekly cashback.

ckk 44 never sells your information to advertising third parties. Use of information is always limited to the specific purposes listed above.

ckk 44 uses industry-standard technology to protect user data. All data is transmitted through SSL (Secure Socket Layer) encryption, which protects your sensitive information from third parties.

5.1 Retention Period

Information is retained while your account is active and, after closure, for the period required by law. Financial transaction records may be kept for a particularly extended period.

5.2 Security Measures

• Encryption is used for all data storage.
• Server and network infrastructure undergoes regular security testing.
• Access to personal data is restricted to authorised personnel only.
• Automated monitoring systems are in place to detect suspicious activity.

5.3 Response to a Data Breach

Should a data breach occur for any reason, ckk 44 will notify affected users as quickly as possible and take the necessary steps to minimise damage.

ckk 44 does not generally share users' personal information with third parties. However, information may be disclosed in the following limited cases:

• Payment Processors: Information required to process transactions via bKash, Nagad, Rocket, Upay, or bank transfer is shared with the relevant payment service provider.
• Identity Verification Services: Information may be shared with trusted verification agencies to complete the KYC (Know Your Customer) process.
• Legal Authorities: Information may be provided to the relevant authorities to comply with court orders or legal obligations.
• Technology Service Providers: Technology partners engaged to operate the platform may access certain data, but they operate under strict confidentiality agreements.

Before sharing information with any third-party partner, their standard of privacy protection is confirmed.

The ckk 44 website and app use cookies. Cookies are small files stored on your device that help improve your browsing experience and remember your preferences.

7.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and for security. These cannot be disabled.
• Functional Cookies: Used to remember your language preferences and display settings.
• Analytics Cookies: Help improve the service by analysing patterns of platform use.

7.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.

You have the following rights regarding your own information on the ckk 44 platform:

8.1 Right to Access

You may request to know what information we hold about you. This information will be provided to you within a set timeframe.

8.2 Right to Correction

If any of your information is incorrect or outdated, you may request a correction. Upon request with valid proof, the information will be updated following verification.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to the use of your information for marketing or similar purposes. Upon receiving such a request, ckk 44 will take appropriate action.

To exercise any of the above rights, contact the ckk 44 customer service team directly. Our 24/7 live chat support is available in both Bengali and English.

All ckk 44 services are for persons aged 21 or over only. Minors (under 21) are not permitted to use this platform.

We verify age at the time of registration, and in cases of doubt, additional identity confirmation documents are requested. If a minor is registered by mistake, their account will be suspended immediately and the related information will be securely deleted.

For more information on responsible gaming, visit our Responsible Gaming page, which provides detailed guidance on safe and informed gaming habits.

ckk 44 reserves the right to change or update this Privacy Policy at any time. If any significant changes are made, users will be notified via their registered email address or through a notice on the platform.

Continued use of the platform after a policy change will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

To learn about your overall responsibilities and rights as a user, our About Us page contains a description of ckk 44's services and values.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the ckk 44 customer service team. Our team is available 24/7 to assist in both Bengali and English.